Contact

Talk to Wind Crypto.

Choose the channel that matches your request so it reaches the right team with the right context.

Email developer teamOpen support center
General and developer[email protected]

Product, API, infrastructure, partnership, and integration requests.

Send email →Product support[email protected]

Wisp Wallet access, transactions, balances, dApps, and product issues.

Send email →Community@windcrypto_group

Official Wind Crypto Telegram group for community discussion. Administrators will never ask for wallet secrets.

Open channel →Security[email protected]

Private reporting for suspected vulnerabilities and security-sensitive issues.

Send email →

Before contacting support

Include useful context, but never include wallet secrets.

Helpful information
  • Product and app version
  • Device and operating system
  • Public account name, address, or transaction ID
  • Steps that reproduce the issue
Never send
  • Recovery phrase or private key
  • Wallet password or device PIN
  • One-time authentication codes
  • Remote access to your device